Sellfire text messaging (SMS) program
This page describes the text messages (SMS) Sellfire sends, who gets them, and how each person agrees to them first.
About Sellfire
Sellfire books sales meetings for companies that sell products and services to other businesses. Independent sales representatives, contracted by Sellfire, phone decision-makers at businesses on behalf of a Sellfire customer and book a product demo or a callback. Our main website is sellfire.com.
Sellfire is a brand of Tapestry Software LLC, the company registered with the mobile carriers for this program.
Sellfire Support · support@sellfire.com · sellfire.com/support
Who gets texts
Two groups of people, and nobody else:
- Business contacts who spoke with a Sellfire representative on the phone and said yes to a text on that call.
- Sellfire representatives who verified their own mobile number when they created their account.
Sellfire collects every opt-in itself. We do not buy or share opt-ins, and we send no marketing or promotional texts.
Business contacts: agreeing on a phone call
A Sellfire representative phones a person at a business. On the live call, before any text is sent, the representative asks:
Can I text you the confirmation at this number? Message and data rates may apply, and you can reply STOP at any time.
If the person says yes, the representative ticks They agreed to a text in the Sellfire dialer. Sellfire stores the agreement against the number with the date, the time, the representative and the call. Without that record the system refuses to send a text. If the person says no, or is never asked, no text can be sent.
The person then gets one-to-one texts about that conversation: a confirmation of the demo they booked, a reminder, a callback reminder, or the information they asked for. Message frequency varies, at most three texts a day. Message and data rates may apply.
What these texts look like
- A demo you booked, confirmed when it is booked:
Hi Sam, this is Dana with Acme Software via Sellfire. Confirming our demo Thu, Nov 12 at 10:30 AM CST. Reply STOP to opt out.
- The day before a callback you asked for:
Sam, this is Dana with Acme Software via Sellfire. Is tomorrow at 2:00 PM still good for a quick call? Reply STOP to opt out.
- An hour before your demo:
Reminder from Acme Software (via Sellfire): your demo with Jordan starts in 1 hour. Join: https://meet.example.com/acme-demo. Reply STOP to opt out.
- The information you asked for on the call:
Dana with Acme Software via Sellfire: thanks for your time today. The info you asked for: https://acme.example.com/pricing. Reply STOP to opt out.
- The representative's own text after your call, here a link to pick a demo time (the first text from a representative always ends with the last line):
Hi Sam, Dana from Acme Software. Pick a time for your demo here: https://demo.example.com/acme
Dana with Acme Software via Sellfire. Reply STOP to opt out.
Full details: messaging terms for business contacts · privacy policy for business contacts.
Sellfire representatives: agreeing on the sign-up screen
A representative creates an account at sell.sellfire.com/signup. The third step, after confirming their email, is Verify your mobile. They type their mobile number and tap Text me a code, then enter the code we text them. Their consent is stored on their account with the date and time.
That step needs a confirmed email to reach, so this is the screen as the representative sees it:
Verify your mobile
We text a 6-digit code to the mobile you carry. Landlines do not work.
Outside the US, start with + and the country code.
The representative then gets texts about their account and their work: sign-in codes, lists open to take, demos, payouts and replies to their support requests. Message frequency varies with their activity. Message and data rates may apply.
What these texts look like
Sellfire: your list on Acme Software releases in 2 hours with 14 leads not yet dialed. sell.sellfire.com. Reply STOP to opt out.
Full details: messaging terms for representatives · privacy notice for representatives.
How to stop texts
Reply STOP to any text. You get one text back, "Sellfire: you are opted out and will receive no more texts.", and then nothing more.
Help
Reply HELP to any text and you get one text back: "Sellfire: for help email support@sellfire.com. Reply STOP to opt out." You can also email support@sellfire.com any time.
Your number and your consent
We do not share, sell or provide your mobile phone number or your messaging consent to third parties or affiliates for marketing or promotional purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact
Sellfire is a brand of Tapestry Software LLC.
Sellfire Support · support@sellfire.com · sellfire.com/support